Refund Policy
A legal disclaimer
Refund Policy
Effective Date: [Insert Date]
Business Name: [Your Business Name]
Contact: [Email] | [+1-425-420-7606] | [Home | Mobile Detailing Global]
At [Mobile Detailing Global], we strive to provide excellent car wash and detailing services that meet your expectations. If you are not completely satisfied with our service, please contact us promptly so we can address your concerns.
2. Refund Eligibility
Refunds may be considered under the following circumstances:
-
If the service was not provided as agreed or was incomplete.
-
If there was an error on our part that affected the quality of service.
-
If you cancelled a prepaid service in accordance with our cancellation policy.
3. Non-Refundable Situations
Refunds will not be issued in cases where:
-
The dissatisfaction is due to minor cosmetic issues that are typical of car wash services (e.g., minor spots, water marks, or slight scratches).
-
Damage or issues result from pre-existing conditions or factors outside our control.
-
The service was performed according to your specifications, and you simply changed your mind.
-
No notification or complaint was made within [X hours/days] of service completion.
4. Requesting a Refund
To request a refund, please:
-
Contact us at [+1-425-420-7606] within [5 days] of your service.
-
Provide your booking details, proof of payment, and a clear description of the issue.
-
Cooperate with our customer service team to allow us to resolve the problem or inspect the vehicle if necessary.
5. Refund Process
-
Valid refund requests will be reviewed and processed within [X business days].
-
Refunds will be issued using the original payment method whenever possible.
-
In some cases, a service credit or re-service may be offered instead of a refund.
6. Cancellation and No-Show Policy
-
Cancellations made at least [24 hours] before the scheduled appointment will receive a full refund.
-
Cancellations made less than [24hours] prior may incur a cancellation fee or forfeit the prepaid amount.
-
No-shows will be charged the full amount with no refund.
7. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on our website with an updated effective date.
8. Contact Us
If you have any questions about this Refund Policy or wish to request a refund, please contact us:
[Mobile Detailing Global]
Phone: [+1-425-420-7606]
Website: [Home | Mobile Detailing Global]